Patient information

Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Chaperones

The Surgery prides itself in maintaining professional standards. For certain examinations during consultations an impartial observer (a Chaperone) will be required. This impartial observer will be a practice Nurse or ... [continue] Chaperones

Complaints and compliments

We take complaints very seriously. If you need to make a complaint about the surgery or the services we offer, please contact the Practice Manager by telephone or, if you ... [continue] Complaints and compliments

Freedom of information

The Freedom of Information Act creates a right of access to recorded information and obliges a public authority to: Have a publication scheme in place Allow public access to information held ... [continue] Freedom of information

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by either: completing the online patient registration ... [continue] How to register

Infection control statement

We aim to keep our surgery clean and tidy and offer a safe environment to our patients and staff. We are proud of our modern, purpose built Practice and endeavour ... [continue] Infection control statement

Named GP

All patients at First Choice Medical Care have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. ... [continue] Named GP

New patient registration form

Patient confidentiality

The practice complies with the Data Protection Act.  All information about patients is confidential: from the most sensitive diagnosis, to the fact of having visited the surgery or being registered ... [continue] Patient confidentiality

Patient rights and responsibilities

Patient’s rights We are committed to giving you the best possible service. This will be achieved by working together. Help us to help you. You have a right to, and ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary. 

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Referrals

Why have I been referred? Your GP will discuss with you and, if appropriate, your carer, about why a referral is being recommended. It is usually because your GP wants ... [continue] Referrals

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop this ... [continue] Violent or abusive behaviour